Tracking
See where every request stands
Bugpot lets you track website requests in one list per website. Each one has a status, a priority and a person looking after it, so nothing depends on anyone's memory.
The list
One list for each website
Everything sent from a website lands in that website's list. Each row shows what kind of request it is, who sent it, which page it is about and where it stands.
Open a row and the screenshot, the details and the whole conversation are there.
Four statuses, in plain words
- Open
- Received and waiting to be picked up.
- In progress
- Someone is working on it.
- Resolved
- The work is done.
- Closed
- Nothing more to do.
Tools to track website requests
- A priority on each request
- No priority, Low, Medium, High or Urgent. It is clear at a glance what should come first.
- One person looking after it
- A request can be given to a named person, and the list shows who that is.
- Search, filter and sort
- Find a request by its wording, narrow the list down or change its order.
- Saved views
- Keep a filtered list as a view and return to it in one click. A view can be private or shared.
- Types that fit the website
- Bug, Comment and Idea come as standard. A website can have its own types as well.
- A reference for every request
- Each request has a short reference such as #ZUH57Q, which makes it easy to point to on a call.
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Sign in to see the requests for your website. Bugpot is invite only, so if you would like it on your site, write to hello@bugpot.io.
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